QUALITY MANAGEMENT SYSTEM

TS-EN-ISO 9000 QUALITY MANAGEMENT SYSTEM

Today’s world has become smaller and great developments in information, technology and communications have pushed the societies into a merciless competition and economic race where new developments are experienced almost every day. To remain standing in today’s world order is only possible by ensuring that goods and services meet customer requirements and expectations in all the sectors. This will only be achieved by applying a quality management system covering all the stages from design to production, marketing and after sale services and aiming at continuous development. Today, ISO 9000 quality system standards have become international standards which have attracted the most interest and which have found the most application field since 1987, when thay are published. TS-EN-ISO 9000 quality standards series shows how to establish an efficient management system, how to document and maintain it.

TS-EN – ISO 9001: 2000 standard consists of the following parts:

1. Scope
2. Reference standards
3. Terms and Definitions
4. Quality Management System

1. General Requirements
2. Documentation Requirements

5. Management Responsibility

1. Management Undertaking
2. Customer – focusing
3. Quality Policy
4. Planning
5. Responsibility, authority and communication
6. Management Review

6. Resource Management

1. Providing Resources
2. Human Resources
3. Infrastructure
4. Working Environment

7. Product Realization

1. Planning product Realization
2. Customer-related processes
3. Design and development
4. Purchases
5. Providing production and services
6. Monitoring and controlling measurement devices

8. Measurement, Analysis and Improvement

• General
• Monitoring and Measuring

QUALITY SYSTEMS FOR WHICH WE OFFER CONSULTING SERVICES

Quality systems for which we offer consulting services are as follows:

TS EN ISO 9000 / 2000
TS EN ISO 14000 / 14001
TS / 8001 (OHSAS)
TS 13001 (HACCP)
TS 13485 (MEDICAL DEVICES)
TS ISO / IEC 27001 INFORMATION SECURITY
TS EN ISO 82 000 (FOOD SAFETY)

 

ISO 9001: 2000 QUALITY MANAGEMENT SYSTEM

What is ISO 9001 ?

It is a series of international management standards established to secure the quality of products and / or services. It is used to show that the organization is capable of meeting customer requirements and legal requirements for products and / or services.

What are the benefits of ISO 9001?

Benefits to the Organization

• Saving cost and time
• Increasing profitability and productivity
• Increasing competitive power in national and international markets
• Exporting easily due to international standards
• Decreasing wastage and refusal
• Facilitating to control all the activities
• Providing a customer – focused structure and increasing customer satisfaction
• ISO 9000 certificates may be used for advertisement purposes

Benefits to the Customer

1. Purchasing products and / or services from quality – proven companies
2. Comparing goods and / or services of various companies.

 

Benefits to the Employees

1. Employees can understand their jobs better, because responsibilities and authorities are defined.
2. Increasing employees satisfaction
3. A new beginner may learn his / her job faster, because all the applications in the organization are defined.

Our Consulting process for ISO 9001

1st Step : Present situation analysis

1. Analyzing the present organization and documentation.
2. Determining a team and its leader.
3. Developing a plan including project stages.
4. Preparation for the training of making more conscious

2nd Step: ISO 9001:2000 Quality Management System Consulting Meetings

1. Establishing quality policy and targets
2. Preparing an organization chart, determining duties, powers and responsibilities.
3. Conducting process analysis and improvement studies.
4. Developing system documentation.
5. Preparing quality manual.

3rd Step : Conducting Internal Audits
This step covers to conduct internal auditor training and internal audits by PCS intended for the audit team to perform internal audits in your company.

4th Step : Making an Application to Certification Organization
After completing documentation preparations for ISO 9001:2000 KYS, the certification body will be contacted and certification process will be started.

During this process where accredited organizations are responsible, PCS will provide your company with any support related with certification process, free of charge (upon request).